How Ophelia works

People regularly using opioids who want to control or stop their use as well as those who don't need a higher level of care for acute medical or psychiatric issues.

At the moment, Ophelia clinicians primarily prescribe Suboxone or the generic Buprenorphine + Naloxone combination. We can also prescribe medication for symptoms related to withdrawal during induction, such as nausea or trouble sleeping, and medication for depressive, anxiety, and insomnia disorders.

Ophelia is 100% committed to your privacy and confidentiality. We will never share your information with anyone without your permission, including your employer. Read more about our Notice of Privacy Practices here.

Suboxone is a combination medication of buprenorphine and naloxone. It’s a partial opioid that binds to the same receptors in the brain as traditional opioids and reduces cravings and withdrawal symptoms. It does not produce the same “high” at a therapeutic dosage, so you can feel physically healthy and remain clear-headed all day. Learn more about Suboxone here.

The subscription-based service costs $195 a month without insurance. It includes: all Ophelia clinician visits via video calls, Suboxone management, and ongoing support from the dedicated Ophelia care team.

During your Treatment with Ophelia, there are three people you will interact with.

First is your Enrollment Coordinator. As you are getting ready to schedule your first visit with Ophelia, your Enrollment Coordinator will be there to help you every step of the way. They will get on the phone with you to explain what our treatment looks like, answer any questions you have, and help you schedule your first visit.

Care coordinators (CCs). Your care coordinators will be working with you throughout your treatment at Ophelia and are here to support in any way they can. CCs can help you reschedule appointments, call your pharmacy or insurance company about prescription issues, find you a referral for other care providers in your area, and can be booked for support calls if you want that extra bit of support.

Next you will meet your clinician. Your clinician will review your medical history with you, propose a treatment plan, and then manage your prescriptions. You and your clinician will meet frequently throughout the first month of treatment.

At Ophelia, all of our visits are done through Zoom. Zoom is a free to download video chat app that you can get on your smartphone, computer, or tablet. When you schedule a visit, we will send the Zoom link to your email, and then we will text it to you closer to when your visit starts! Once you have zoom downloaded on your device, all you’ll need to do is click on the Zoom link, and it will open up the video call for you!

During the first month of treatment, patients will have visits with their clinician once a week as they are stabilizing onto their medication. After the first month or so, patients will begin meeting with their clinician once every two weeks, and then after the third month, patients will have once a month check-ins. Every patient’s treatment plan is different, so there’s no set schedule for appointments.